Cynthia Heinen

Cynthia is the Founder & CEO of Complete Support Dental, a U.S.-based dental revenue cycle support company dedicated to helping practices improve efficiency, increase collections, and reduce insurance & office stress.

She has 17 years of dental billing background. With a strong understanding of dental billing, insurance processes, and operational workflow, Cynthia partners with practices to streamline claim submission, strengthen follow-up systems, and optimize accounts receivable performance. Her approach combines accuracy, organization, and proactive communication to ensure practices see measurable financial improvement.

Passionate about supporting growing offices and future DSO-level organizations, she built CSD to deliver reliable, scalable back-office solutions that allow providers to focus on what matters most — patient care.

Stephanie Guerra

Stephanie is the Co-Founder. With a shared vision for excellence, organization, and empowering dental teams, she brings leadership, experience, and a deep passion for helping practices thrive. Together, we are committed to delivering structured systems, reliable support, and results-driven solutions for dental offices nationwide.

With 16 years of experience in the dental field, she has truly turned accounts receivable into an art form. Known for her precision and dedication to detail, she brings both expertise and enthusiasm to every account she manages. Her passion for dental accounts receivable comes from understanding how vital it is to a practice’s financial health. By being meticulous and efficient, she directly contributes to the success and stability of the clinic, ensuring they can continue providing excellent patient care. She thrives on problem-solving and finds real satisfaction in keeping the books balanced and accurate.